Local agent. UK cloud. Real engineers.
Sentinel is three things working together: a tiny program on your network that talks to your inverter, a small UK cloud that watches for faults, and the real-life engineers at Solar Tech Support who fix what needs fixing.
Four steps. Fifteen minutes. Then Sentinel just stays on watch.
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Install Run the free agent
Tiny binary on any PC you leave on, or a £75 Raspberry Pi kit from The Pi Hut. Pre-built image — flash, plug in, done.
About 15 minutes · no command line
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Pair Connect it to sentinelapp.solar
Open the dashboard, enter the one-time code shown by the agent. Encrypted outbound connection only — nothing to forward on your router.
About 30 seconds
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Watch See your system, live
Power flow, battery, solar, grid, history — in your browser. Mobile-friendly. Free forever on Watch, with self-serve control on £1/mo Guard.
From the moment it pairs
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Stand guard Sentinel watches for faults
Email alerts the moment we spot trouble. If something needs fixing, an STS engineer rings you with the diagnosis already in hand.
Ongoing · zero effort from you
The faults Sentinel catches before you notice them.
A non-exhaustive list — these are the patterns our engineers see go wrong most often on GivEnergy systems in the field.
Battery not charging
Solar is generating, the charge slot is active, but state of charge isn't rising. Common when a BMS contactor weakens or a charge schedule has drifted.
Battery not discharging
No solar, load is present, SoC well above reserve, no discharge slot blocking — but the inverter isn't drawing from the battery. Classic comms-loss symptom.
Fault codes thrown
We map the inverter's holding-register fault codes to plain-English categories — "battery comms loss", "grid out-of-range", "BMS isolation fault" — and tell you what they mean.
Temperature drift
Battery or inverter temperature climbing outside the safe envelope. Early-warning for degradation and end-of-life cell failure.
Grid excursions
Voltage or frequency outside the G98/G99 envelope. Could be DNO side, could be your inverter — Sentinel flags the trend so you know which.
Known-buggy firmware
We maintain a list of firmware versions with known issues (charge-slot resets, EPS misbehaviour, etc.) and warn you when yours is on it.
What it does, what it doesn't, what's where
Install Sentinel in 15 minutes.
No card needed. No GivEnergy cloud account needed. Just a PC or Pi on the same network as your inverter.
- Free Watch tier — forever
- Read-only by default
- Works behind any home router
- Backed by Solar Tech Support